At Restaurant Reveal we believe that Interviewing, hiring and teaching are three of the most fundamental and important building blocks to your success. Turnover is a systemic indicator that all is not well on the home front. If you are currently experiencing high employee turnover it is costing you and your company big time, and I don’t just mean money. Failing here is not where you want to set a precedent within your organization.
” If I believe, then you believe…We all believe!!!”
- Turnover affects your reputation within the community, employee morale, level of service, food quality, guests expectations, social media reviews, health standards and increases everyone’s odds for failure.
- Proper interviewing goes well beyond the basic line of questioning regarding availability and experience. It is an opportunity to see if that candidate is a good fit for your organization, has realistic expectations, is motivated, believes in your concept, etc. It is also an excellent opportunity to set your expectations.
-Proper Hiring sets the foundation with which your company is built and a bad hire is like choosing a warped log with termites to build your Dream Home. Every person hired needs to be properly identified and placed within the structure in order to maximize their potential. Hiring the right people for the right job improves everyone’s odds of success.
- Teaching the right people to do the job is paramount. Too often training is overlooked and new hires just get thrown into a position in order to fill a void. Unless you are one hell of a great writer, reading the new hire packet is more likely going to bore than inspire. Now is the time to preach, immerse them and convert them.